In order to be eligible to return a product, the item must be unused and in the same condition that you received it and In it's original packaging.
We will need to approve the return first and send you a return authorization number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If approved, the refund will be processed and a credit will be applied to your original method of payment.
Product Return Timelines
CALENDAR DAYS FROM INVOICE DATE
Loose Diamonds with or without Grading Report
All Other Products
Custom Jewelry Designs